FAQ

Good to know

Frequently asked questions

Everything about our products, shipping, and returns. Still stuck? We're a message away.

Sizing & fit

Sizes are listed on each product page. If you're between sizes, we recommend your true size or a half size down. Email support@rushingshoeshop.com and we'll help.

Yes - quality genuine leather, with select exotic styles. Materials are listed on each product page.

Wipe clean with a soft cloth, condition regularly, and avoid prolonged water exposure. Natural grain variation is part of real leather.

Shipping

U.S. shipping is a flat $7.95, and free on orders over $99. See our Shipping Policy.

Orders are processed within 1-2 business days, then delivered in 3-7 business days - most arrive within 4-9 business days. You'll get tracking by email.

At this time we ship within the United States only.

Returns & orders

30 days for unworn items in original condition - apparel with tags, footwear in its box. See our Refund Policy.

Email support@rushingshoeshop.com within 30 days with your order number and a photo, and we'll send a replacement or a full refund including any shipping you paid.

All major credit and debit cards, plus PayPal, Apple Pay, Google Pay, and Shop Pay. Payments are processed securely at checkout.

Still have questions?

Our team is happy to help.

Contact us